Frequently Asked Questions (FAQ)
Yes, you can visit our showroom at Sporta Street 2 to try on our clothing.
If you wish to return an item, you have the right to do so within 14 calendar days after receiving your order, in accordance with EU consumer rights laws. Full-price items can be returned within this period and refunded to the original payment method.
To start the return process, please complete the return form using the link below:
https://beaa.eu/a/service
After submitting the form, your request will be reviewed within 2 business days. If approved, we will send you the return instructions and the return address.
Please note that items must be unused, unwashed, with all original tags attached, and returned in their original packaging.
Yes, in many cases we can help adjust the length of your trousers or skirt.
If the length is not ideal, please contact us and we will do our best to assist you. Alterations depend on the specific design and construction of the garment.
You are also welcome to visit our showroom in Riga for a fitting, where we can adjust the length for you.
Please note that items that have been altered or adjusted after purchase are considered personalized pieces and cannot be returned, unless the item is faulty.
No, we adjust the length of our pants to fit your height. We can sew them longer or shorten them as needed.
Palazzo pants flatter all body types! Many women are simply used to wearing tight or fitted pants, so wide-leg styles may feel unfamiliar at first.
Handwashing is the best way to ensure your clothes last a long time. If there are no special care instructions on the label, BeaA silk pants, tops, and dresses can also be washed in a delicate cycle in the washing machine.
- Wool naturally repels dirt and odors.
- Wash only if there are stains or an unpleasant smell.
For refreshing:
- air out in fresh air,
- or leave in the bathroom after a shower.
- Most wool garments should not be machine washed — always check the care label.
- Use hand wash – sustainable and extends garment life.
Tip: at the end, rinse with hair conditioner – makes it softer.
- Never tumble-dry wool – it will shrink and lose quality.
- Dry flat on a towel.
- When hand washing, do not soak for long.
- Instead, gently dip in and out of water several times.
- Fluffy mohair may shed a little at first – this stops after 3–4 wears.
Extra trick: briefly use warm (not hot) air from a hair dryer to lift the fluff.
Important: do not iron the black BeaA brand tag.
The best solution is the antistatic spray “Dana”, available at Drogas or large Rimi stores for around 2–3 EUR.
In collaboration with Inbank, we offer – payment method Split in parts!
Purchase everything you need right away and divide the total amount into 3 equal payments – with no interest, contract fees, or down payment.
Easy to apply:
1. Add products to cart
2. Choose Inbank payment method
3. Read and agree to the terms and conditions
4. Pay from next month
Terms:
- Amount from €75 to €500
- Pay in 3 equal parts
- 0 € additional costs
- First payment in next month
Learn more about this payment method here.
If you have any questions about payment method, contact Inbank Latvia at +371 66 939 000, info@inbank.lv, inbank.lv.